All In One Customer Engagement Solution
How Kouvénta Work with Business & Meet The Business Goals?
Here is the Key Feature that you can take from Kouvénta solution :
Kouvénta - Business Communication Channels
Kouvénta provides Broadcast & Campaign solution, omnichannel communication platform, Business reminders, Customer success tools
Custom Integrated with Business App
Kouvénta helps you to simplify & fastest your business activities & built new business experience journey for your potential customer using WhatsApp Business API Feature
Protecting Your Critical Business Assets
Kouvénta offers local database approaches to helps you to keep your potential customer database without concern about the database leakage
Trusted by tech-forward companies
Get started with Kouvénta – Your Digital Customer Engagement Solution
Connect with your potential customers seamlessly & manage all the conversation in one portal using Kouvénta chat platform.
Interactive Message Template
Quick & easily for your business user to create & define an interactive message template base on business requirement.
Unlimited Number of Agent
Using a single WhatsApp number , Kouvénta allows business to create unlimited agent base on area or branches.
Using Kouvénta real time analytics report to deliver real time performance of your employee & allow businesses to be proactive by seizing opportunities.
Multiple WhatsApp Automation
Kouvénta allows you to create automation triggers for different business purposes - order confirmations, delivery updates, event reminder, Approval required & many more.
Automated Chat Distribution
Kouvénta - automate chat distribution algorithm help business to automate routes the chat requests to idle agents according to their workload. This feature also generated auto alert while the agent doesn’t respond the task for a few time.
About Helios Informatika Nusantara
Helios Informatika Nusantara Founded in 2014, Helios born as a value added distributor for IT Infrastructure Solution and slowly shifting to be an expert in mobility solution, cloud service provider. Here and now all the teams has experienced for almost 8 years in this field and many certified IT talent, with all of these reasons we expected to transformed our business to become a strong Digital Solution Provider. By understanding the never-ending digital business needs & the importance of customer engagement , Helios has decided to help all company businesses to answer their challenges using “Kouvénta” as their digital customer engagement solution.